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We are committed to delivering our members with the same workplace experience that they have come to rely on, in an environment that protects their well-being and supports their continued productivity.


The health and safety of our members, staff, and visitors, continues to be our top priority. During this time of uncertainty, The Workshop is taking all the necessary measures to ensure we remain a safe and productive workplace and can continue to serve our members as long as we are able.




CDC Guidance: Thus far, we have shared guidance from the CDC on how to prevent the spread of the virus and have increased the amount of soap and alcohol-based disinfectants available throughout our spaces. We are asking our members, guests, and other visitors to return home if:

  • They are feeling sick 

  • They are living in the same household as, an intimate partner of, or caring for a person in a non-healthcare setting (such as a home) to a person with symptomatic laboratory-confirmed COVID-19 infection or have had close contact with a person with symptomatic laboratory-confirmed COVID-19

  • They have traveled to the following places and landed back in the US in the past 14 days: Hubei Province, China; Mainland China, Iran, Italy, South Korea

  • They were seated within 6 feet of a traveler on an airplane with symptomatic laboratory-confirmed COVID-19 infection


If you think you might be infected, the CDC recommends you call ahead to a healthcare professional (rather than show up in person). Your healthcare professional will work with your state’s public health department and CDC to determine if you need to be tested for COVID-19. To our members and others using our spaces: please let your local Community Manager know of any known cases or points of contact that you or your guests in the space have with COVID-19, so that we can work, in anonymity, to ensure proper communications and response plans.


Greeting Others: Our team will greet you and your guests without physical contact, i.e. wave instead of a handshake, and we recommend you adopt these practices with your team and guests.


The appearance of sickness: We know anxieties are high and not everyone who sneezes or coughs has coronavirus. To alleviate the potential concerns of others around you, we ask that if you or your guests are coughing or sneezing, please consider working from home.


Service Adjustments: We have increased the number of times we disinfect frequently touched surfaces, such as door handles and countertops. We have also made adjustments to our food and beverage services, such as wrapped vs. communal candy and snacks, to further minimize the risk.




We have prepared plans to address a number of potential scenarios, with responses outlined briefly below.


If a case is reported in office/building: If the building, our members, or the public health department informs us of a suspected or confirmed case within our building or office, we will follow protocol closely. That protocol will depend on the details of the situation, but we anticipate it will include closing the building to disinfect any potentially affected areas and quarantining and monitoring anyone who potentially came in contact with the patient while they were contagious for 14 days. As soon as the building is appropriately cleaned, we will allow anyone not still in quarantine to return to the office following CDC and public health department direction.


In the case of school closure: Current guidance indicates the school closures are not an indicator of business closure. We have seen school systems close on a limited basis (for example for a day or two) for increased cleaning when there is a known case of COVID-19 or for a longer term when there is community benefit in limiting large gatherings. We now expect city leaders to put out guidance based on health expertise not only for schools, but for office spaces as well. Therefore, we will be monitoring and adhering to municipal guidance regarding when closing a location would be necessary.

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